FeaturesDisputes Management
Commissions · Feature

Catch and resolve commission questions in one place.

Every commission traces to its lead and its run — so disputes get answered with the record, not an argument.

Disputes · March Run● Run Pending
Missing split · Job #1284Open
Rate on the Hendricks renewalResolved
Duplicate sale · Job #1206Resolved
Lock blocked until clean1 open
The problem

Compensation disputes live in DMs, email, and spreadsheets.

They get lost, half-answered, or quietly dropped — and runs lock with unresolved gripes still hanging. Then reps stop trusting the number.

How it works

From raised to resolved before the lock.

01

Raise it on the item

A rep opens a dispute on a specific line in the pending run — the sale, the split, the rate — with their explanation attached.

02

Resolve it on the record

An admin reviews the item in context and closes the dispute with a required written response. Every action lands in the audit trail.

03

The run locks clean

A run cannot lock while a dispute is open. When the period goes final, every question on it has an answer.

In action

Disagreements handled where the numbers live.

A dispute is not a chat thread — it is attached to the exact item it questions, answered in writing, and kept. And because open disputes block the period lock, nothing goes final with an argument still hanging.

  • Reps raise disputes on specific line items in a pending run
  • Admins resolve with a required response — every step audit-logged
  • Open disputes block the period lock until they are resolved
  • The full dispute history stays on the run after it locks
Dispute · Job #1284● Resolved
D. Reyes · missing closer splitMar 12
Admin response · split added to the runMar 13
Closed with response · loggedMar 13
March runCleared to lock

Lock your next run clean.

Book a short walkthrough and we’ll raise, resolve, and clear a dispute on a run like yours.